INSIDE SALES
Job responsibilities include:
· Record notes during weekly sales meetings and update notes for upcoming meetings
· Prepare weekly sales updates using excel and word
· Make calls to prospective customers to set appointments for outside reps
· Keep records of prospective customer interactions
· Data entry and follow up
· Prepare and maintain a regular schedule of daily, monthly, semiannual and annual calls
· Support sales department by assisting with paperwork, follow up, and continued contact with prospects
· Sort prospects and order by level of importance
· New account sales
· Filing
· Answering phones
· Running errands (post office runs, etc)
· Resolving customer complaints by determining the cause of the problem, finding the best suited solution to the problem, and following up to ensure resolution
· Processing and collecting payments